Job Description

ECommerce Channel Manager

Infinite Commerce is a leading provider of consumer products for online marketplaces including Amazon, Target, Walmart, Michaels, Kohl's, and others. Driven by a passion for excellence, a love for what we do, and a mission to "bring joy to families everywhere by developing quality products and brands," we offer a diverse portfolio of products that transform houses to homes, make life easier, and celebrate the big and little moments in life. Our data-driven approach and next gen tools allows us to continually expand and refresh our catalog while setting us apart from our competitors.

Our commitment to excellence is reflected in our core values of Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes. With a diverse team spanning twenty plus countries, our culture fosters openness and collaboration, making Infinite Commerce an exceptional place to work and grow.

We are looking for an exceptional eCommerce Channel Manager to join our Marketplace Expansion team, leading our strategy on various channels including Shein, Wayfair, Overstock, Macy's, TikTok Shop and Shopify. In this role, you'll be responsible for setting and executing growth strategy across 80+ portfolio brands spanning 10+ categories across various marketplaces. You'll oversee all aspects of the platforms, inclusive of pricing & promotions, assortment expansion, fulfillment strategy, merchandising, and marketing spend. You'll be supported by a Marketplace Operations Specialist, who will execute all backend maintenance required by the channel platform, and you will report directly to the Director of Growth Marketplaces.

30 Days Onboarding & Familiarization

• Gain access to key platforms (Shein, Temu, Wayfair, etc.) and tools (Power BI, ChannelAdvisor, CMS).
• Review strategy materials, reports, and analytics dashboards to build foundational knowledge.
• Begin regular meetings and introductory coffee chats with cross-functional and internal stakeholders.

60 Days Performance Analysis & Strategy Development

• Analyze channel and SKU performance using Power BI; identify trends and growth opportunities.
• Collaborate on pricing and promotion plans; start refining the growth strategy.
• Propose KPIs and begin contributing to weekly reports and performance insights.

90 Days Execution & Optimization

• Launch and iterate on pricing, promotions, and merchandising strategies.
• Monitor KPIs, troubleshoot performance gaps, and recommend improvements.
• Draft roadmap for Q3/Q4 with data-backed goals and strategic initiatives.

Responsibilities:

• Own, maintain, and advance our relationship with each platform and ensure our portfolio of brands is consistently in good standing.
• Identify and champion new opportunities and approaches to support sustainable growth on each platform.
• Continuously monitor channel metrics, make data-driven decisions to refine strategies and improve performance, with a focus on revenue growth.
• Manage the channel P&Ls to achieve sales and profit targets.
• Manage pricing strategies and build out advanced, detailed margin analysis files to ensure healthy margins.
• Forecast sales, analyze key drivers, and understand the implications of these forecasts to inform decision-making.
• Work closely with cross-functional teams (Creative Services, Technology, Supply Chain Planning, Inventory, Merchandising, etc.) to implement strategic pivots and continuously improve processes and dataflows.
• Manage brand-building activities to increase visibility and awareness for the portfolio of products.
• Stay on top of emerging e-commerce platforms and explore new opportunities for growth, including account creation, platform onboarding, and driving new platform launches.

Qualifications:

• Bachelor's degree in business, Economics, Marketing, or a closely related field. Additional work experience may be substituted on a year-for-year basis in lieu of a degree.
• Minimum of 3 years of experience in brand or category management, consulting, or a related field. E-commerce experience is a plus, but not required.
• Strong organizational skills with the ability to prioritize and manage workloads effectively in a fast-paced, dynamic environment.
• Demonstrated ability to make timely, data-driven decisions, anticipate challenges, and provide creative, actionable solutions.
• Strong analytical skills with a focus on numerically-driven decision-making and the ability to build and interpret detailed financial reports (e.g., margin analysis, P&L management).
• Excellent verbal and written communication skills, with the ability to build relationships across teams and solve complex problems collaboratively.
• Proficiency in Microsoft Excel, with advanced skills in data analysis, pivot tables, and financial modeling.

Compensation

The anticipated hiring range for this position is USD $83,200 to USD $104,000. In addition to base salary, this position is eligible for participation in an annual incentive program as a percentage of base salary, inclusion in our health and welfare benefit programs, and time off programs (vacation, sick, and floating holidays) among other benefits. The compensation and benefits provided for this role are subject to change and may be adjusted due to local market conditions based on the final work location of the incumbent.

This position description is not designed to cover or contain a comprehensive or exhaustive listing of activities, duties, or responsibilities that are required of the employee for this position. Similarly, the listed activities, duties, or responsibilities may change at any time with or without notice. Employees are expected to regularly review their position descriptions and ensure that they are executing the essential functions at a level that meets or exceeds the expected performance outcomes.

We are proud to be an Equal Opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. We are committed to creating a diverse and inclusive workplace and encourages applicants from all walks of life to apply. Applicants requiring assistance or an accommodation in the hiring process due to a disability may contact the Infinite Commerce People & Culture Team at [email protected] for assistance. Please note that we do not respond to or provide applicant status updates via this email address.

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