Job Description

Join to apply for the Store Manager role at Walgreens . 6 days ago Be among the first 25 applicants Join to apply for the Store Manager role at Walgreens . Job Objectives Manages the operation of a Walgreens store. Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes customer service provided by team members, offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices to deliver a distinctive experience, including interpersonal habits and Walgreens service traits. Resolves customer complaints and helps respond to customers special needs. Operations Supervises store and pharmacy operations, including shift management, task delegation, and scheduling. Controls store finances, including register counts, bank withdrawals, safe deposits, and bookkeeping. Supervises merchandising, inventory management, receiving, stocking, and pricing. Ensures store cleanliness, safety, and compliance with laws and regulations. Manages technology systems and responds to system issues. Daily Planning and Execution Assigns daily responsibilities and sets expectations for team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs and asset protection data, and collaborates with pharmacy and clinic managers to improve performance. Business Planning Identifies sales opportunities and manages inventory levels. People and Performance Management Manages team performance, hiring, promotions, disciplinary actions, and employee development. Training and Personal Development Participates in training programs, obtains required licensure, and pursues self-development. Communications Serves as liaison between district, corporate, and store, and engages in community outreach. Qualifications Bachelors degree and 3 years retail management experience OR High School Diploma/GED and 5 years retail management experience. Licensed pharmacy technician or pharmacy assistant as required by state law, or licensed RPh. Willingness to work flexible hours. We consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. #J-18808-Ljbffr

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